How to Order
We accept Credit Card, Wire Transfer and Purchase Order. Just follow the following 3 easy steps to order:
1. Find the product of interest then add it to the cart. Click the cart button when you are ready to check out.
2. Provide the shipping and billing information.
3. Make the payment either using the credit card or type in your purchase order # then submit.
FAQ- Frequently asked questions
Question: Is this website secure?
Answer: Novateinbio.com is a secure website, using SSL encryption technologies. The payment page uses the HTTPS protocol which protects you from credit card frauds.
Answer: Novateinbio.com is a secure website, using SSL encryption technologies. The payment page uses the HTTPS protocol which protects you from credit card frauds.
Question: What kind of Credit Card/Debit Card do you accept?
Answer: We accept Visa, MasterCard, Discover and American Express.
Answer: We accept Visa, MasterCard, Discover and American Express.
Question: Can I Change the currency of the Credit Card transaction?
Answer: Credit Cards are charged only in US dollar.
Answer: Credit Cards are charged only in US dollar.
Question: How can I be sure that my order has been processed properly?
Answer: When you finish the ordering process, you will receive an email confirmation which indicates that we received the order. If you did not receive an email confirmation, please contact us.
Answer: When you finish the ordering process, you will receive an email confirmation which indicates that we received the order. If you did not receive an email confirmation, please contact us.
Please contact us. us if you have any questions.